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Terms of Service

Last updated: June 28, 2026

1. Acceptance of terms

By hiring Oktya's services or joining our waitlist, you accept these terms of service. If you do not agree with any term, do not use the service.

2. Description of the service

Oktya builds AI infrastructure and custom software for Latin American SMBs. Our services include:

  • AI agents that handle, qualify, and sell on WhatsApp and Instagram
  • Custom software: management systems, internal panels, e-commerce, and premium websites
  • Oktya Studio, the panel to watch and control your agent live
  • Technical support according to your plan
  • Continuous updates and improvements

3. Plans and scope

The scope of each project is defined with you on the discovery call and laid out in the proposal you accept before we start. Any change in scope is agreed in writing by both parties.

4. Payments and billing

  • The service is billed as agreed in your proposal
  • Payment is made by bank transfer or the methods available in your country
  • Payment is due within 5 days of the invoice date
  • The initial setup cost is charged once, at the start of the service

5. Cancellation

You can cancel the service at any time. There are no long-term contracts or cancellation penalties. When you cancel:

  • You keep access until the end of the period already billed
  • We keep your data for 30 days after cancellation
  • You can request an export of your data before it is deleted

6. Acceptable use

You agree to:

  • Use the service only for legal and legitimate business purposes
  • Not attempt to access other users' data
  • Not use the AI agents to generate harmful, illegal, or deceptive content
  • Keep your access credentials confidential

7. Intellectual property

The content the AI agents generate for your business is yours. Oktya retains ownership of the platform, the algorithms, and the underlying technology.

8. Limitation of liability

AI agents are assistance tools. Final business decisions are the user's responsibility. Oktya is not liable for financial losses arising from the AI agents' recommendations.

9. Service availability

We aim to maintain 99.9% availability. Even so, interruptions may occur due to scheduled maintenance or circumstances beyond our control. We will notify you in advance of any planned maintenance.

10. Contact

If you have questions about these terms, reach out:

  • WhatsApp: +1 (814) 218-9857
  • Email: contact@oktya-ai.com
  • Location: Tegucigalpa, Honduras
Terms of Service · Oktya